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Innovation in FinTech

Connect every customer, document, payment and control.

Five Deis platforms for engagement, verification, collections, governance and municipal grants, deployed in our South African cloud, on our infrastructure, or in yours.

Explore our solutionsBook a demo

Shared services

Shared · VerifyDocuFiiVerify documents and identitydocufii.deistech.co.zaShared · EngageOmniLinkEngage on WhatsApp and SMSomnilink.deistech.co.za

Platforms

Platform · CollectCollectIQCollect and recovercollections.deistech.co.zaPlatform · GovernGovernIQGovern, risk and complygrc.deistech.co.zaPlatform · GrantsIndigentIQMunicipal indigent administrationContact us

Five products: two shared services and three platforms. Use one, or all five.

Built for South African regulationPOPIAFICANCADebiCheckSection 129Home Affairs

Credentials

Registered credit provider · NCRCP22187Level 1 B-BBEE contributorSACRRA memberAssociate member of the Credit Association of South Africa (CASA)Member of the Microsoft AI Cloud Partner Program · ISVRegistered Meta Tech ProviderISO 27001 and SOC 2: in progress

Products

Two shared services. Three platforms. One standard of trust.

DocuFii and OmniLink are shared services: every Deis platform uses them wherever it needs verification or customer engagement. CollectIQ, GovernIQ and IndigentIQ are platforms in their own right, each deployed on its own.

Shared service · Verify

DocuFii

Extract. Verify. Understand.

Document intelligence and identity verification in one API and one portal. Bank statements, payslips and IDs come back as decision-ready data, checked against Home Affairs, CIPC, credit bureaus and sanctions sources.

  • Bank statements and payslips returned as structured, decision-ready data
  • Home Affairs verification with liveness and 1:1 face match
  • No data stored by default. Retention is your choice.
Explore DocuFiidocufii.deistech.co.za
Illustrative example of DocuFii reading a bank statement and returning decision-ready data, with Home Affairs, face match, tamper and sanctions checks passed.

Illustrative · sample data

Shared service · Engage

OmniLink

Connect. Engage. Automate.

The WhatsApp channel for every Deis platform and for your own customer journeys: no-code bots, a live agent inbox, light-touch reminders and Pay by Link, in one consented, audited thread.

  • No-code WhatsApp bots with hand-over to a live agent inbox
  • Reminders, Pay by Link and Scan to Pay inside the chat
  • Registered Meta Tech Provider on the WhatsApp Business Platform
Explore OmniLinkomnilink.deistech.co.za
Illustrative example of an OmniLink WhatsApp conversation offering a customer options and a Pay by Link payment.

Illustrative · sample data

Platform · Collect

CollectIQ

Manage. Recover. Optimise.

The full collections and recovery system of record. Every rand traceable from the authority to debit, through the bank's response, to your ledger and your report.

  • Four rails, one customer record: debit order, DebiCheck, Registered Mandate and PayShap Request to Pay
  • The expensive mistakes are blocked, not remembered: debt review, Section 129 and prescription checks in the workflow
  • Settlement reconciliation to an append-only ledger, with maker-checker
Explore CollectIQcollections.deistech.co.za
Illustrative example of a CollectIQ recovery pipeline showing collected, unpaid, promised and recovered amounts.

Illustrative · sample data

Platform · Govern

GovernIQ

Govern. Manage Risk. Comply.

Governance, risk and compliance built around South African law. Every risk linked to its controls, every control to its tests and evidence, and every action recorded on a full audit trail.

  • Risk register, appetite and heat maps
  • Controls testing with evidence requests
  • Policies, incidents and attestations with a full audit trail
Explore GovernIQgrc.deistech.co.za
Illustrative example of a GovernIQ residual-risk heat map next to a list of control tests and their status.

Illustrative · sample data

Platform · Municipal grants

IndigentIQ

Apply. Verify. Support.

Municipal indigent grant administration, from field capture to approval and renewal. Every form, SMS and WhatsApp message applicants see carries your municipality's name.

  • Tablet field capture with GPS and ward maps
  • Home Affairs, CIPC, Deeds Office and credit bureau checks
  • Free platform licence: you pay only for the checks you run and the messages you send.
Explore IndigentIQNo public subdomain · Talk to us
Illustrative example of an IndigentIQ field application with household details and automatic verification checks.

Illustrative · sample data

Solutions

Start with the problem

Each solution maps to the Deis platform that solves it, so you can begin with one service and add more as you grow.

View all solutions

Customer onboarding and KYC

Verify identities against Home Affairs with liveness and face match, check companies and directors, and keep the evidence for FICA.

Solved byDocuFii

Bank-statement and payslip intelligence

Turn statements and payslips into income, expense and affordability data, with tamper checks, ready for your decision rules.

Solved byDocuFii

Customer engagement and payments on WhatsApp

Bots, a live agent inbox, reminders and Pay by Link on the channel your customers already use.

Solved byOmniLink

Collections and recovery

Collect on four rails, recover unpaids within NCA rules and reconcile what the bank actually paid.

Solved byCollectIQOmniLink

Governance, risk and compliance

Link risks to controls, tests and evidence, and show auditors and regulators that the controls worked.

Solved byGovernIQ

Municipal indigent administration

Capture applications in the field, verify households and run registers and renewals under your municipality's name.

Solved byIndigentIQ

Lending decisions

Verify the applicant, assess affordability from real documents and set up the collection mandate in one flow.

Solved byDocuFiiCollectIQ

Not sure where to start?

Tell us the problem. We will map it to the right platform, or to the shared services you can add to what you already run.

Industries

Built for regulated South African sectors

The sectors we design for. These are audiences, not a list of client deployments.

Industry

Banking

Onboarding, KYC refresh and governance at scale, with evidence that stands up to the regulator.

Relevant:DocuFiiGovernIQ

Industry

Lending and credit providers

Affordability checks, mandates and collections that follow the NCA from application to settlement.

Relevant:DocuFiiCollectIQ

Industry

Insurance

Policyholder onboarding, claims documents and service conversations on WhatsApp.

Relevant:DocuFiiOmniLink

Industry

Debt collection

Recover on every rail and channel within debt review, Section 129 and contact rules.

Relevant:CollectIQOmniLink

Industry

Financial services

FICA, AML screening and compliance programmes that are run every day, not just documented.

Relevant:GovernIQDocuFii

Industry

Public sector

Indigent registers, household verification and resident communication under the municipality's name.

Relevant:IndigentIQDocuFii

Technology & integration

Deploy where your data must live

Every Deis product runs in our South African cloud, on Deis infrastructure, or in yours (on premises or in your own cloud), with client data kept in your environment.

Deis cloud

Azure South Africa North, fully managed by Deis.

Deis infrastructure

Dedicated infrastructure, run by Deis.

Your infrastructure

On premises or in your own cloud. Client data stays in your environment.

Where client-hosted: OmniLink messages travel via Meta's WhatsApp Business Platform, and DocuFii live checks call Home Affairs, CIPC, credit bureaus and sanctions sources. Everything else stays in your environment.

APIs and integrations

  • REST APIs
  • Signed webhooks
  • Home Affairs
  • CIPC
  • Credit bureaus
  • DebiCheck
  • PayShap
  • WhatsApp Business Platform
  • Microsoft Azure

Trust

Regulated and accountable

The registrations and memberships behind our platforms, stated exactly as they stand.

  • National Credit Regulator
  • SACRRA, Credit & Risk Reporting Association
  • CASA, Credit Association of South Africa
  • Registered credit provider · NCRCP22187
  • Level 1 B-BBEE contributor
  • SACRRA member
  • Associate member of the Credit Association of South Africa (CASA)
  • Member of the Microsoft AI Cloud Partner Program · ISV
  • Registered Meta Tech Provider
  • ISO 27001 and SOC 2: in progress

POPIA by design

Consent is captured in the journey. DocuFii stores no data by default. Retention is your choice.

PAIA manual

Our PAIA manual is published, setting out what we hold and how to request it.

Hosted in Azure South Africa North

Deis cloud runs in Microsoft Azure South Africa North. Every product can also run in your environment.

Accessibility

We are committed to WCAG accessibility on this site and in the journeys your customers use.

Insights

Insights for regulated teams

All insights

Featured · Onboarding & KYC

Designing FICA-ready onboarding workflows

What a defensible onboarding journey checks, in what order, and what evidence it keeps for the regulator.

2 min read

Ready to modernise how you onboard, collect and comply?

Bring a sample bank statement, a collections file or a compliance process. We will show you how it runs on Deis, in our cloud or in yours.

Book a demoContact us
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